The partnership between consulting firm ec4u expert consulting ag and testing platform Kameleoon offers customers integrated eCommerce solutions for a comprehensive and optimized store experience.

The consulting firm ec4u expert consulting ag and the testing platform Kameleoon announce their partnership. The aim is to combine eCommerce solutions with A/B testing capabilities to offer customers an optimized store experience from a single source.

As an AI-driven personalization and A/B testing platform, the eponymous software from Kameleoon SAS enables entrepreneurs and digital product marketers to automatically adapt their website and user experience to the needs of each individual visitor in real time.

ec4u is a leader in the field of CRM. The consulting firm assist customers with the digital transformation of their business-critical processes in marketing, sales, and service – across the entire lifecycle (also „customer journey“).

Partnership for holistic eCommerce projects

ec4u’s holistic consulting concept across the entire digital value creation process is also in line with Kameleoon’s philosophy of providing individual and personal support to each customer and keeping their goals in mind at all times.

"By cooperating with ec4u, we are connecting with a competent and experienced partner who, like us, is passionate about supporting its customers and contributing to their success," explains Marion Wenz, Marketing Manager at Kameleoon. "We look forward to mutual exchange and innovative inspiration."

ec4u also sees significant added value for customers in the partnership

"eCommerce plays a growing role in the digital transformation of companies," knows Frank Müller, Manager Professional Services ec4u. "With Kameleoon as a partner and the innovative, intuitive testing platform, we can not only help customers select and implement a store environment, but also provide them with the right tools and methods to sustainably improve the eCommerce experience from the customer’s perspective. As a result, our portfolios complement each other perfectly to help our customers become digital champions."

Über die ec4u expert consulting ag

ec4u expert consulting ag is a leader in the field of CRM. We assist our customers with the digital transformation of their business-critical processes in marketing, sales, and service – across the entire lifecycle (also "customer journey").

At ec4u, we realize that for a company to stay healthy and stable, these particular customer-centric units must interact seamlessly. Hence, our consulting, implementation, and support services ensure that the customer journey always encompasses the entire lifecycle of the project – ranging from strategy & expert consulting services through to technical execution, support, and advancement. These activities are accompanied by the commitment of modern Customer Analytics & Business Intelligence Methods.

The goal of the digital transformation is to make CRM more efficient through:
– a clearly-defined, customer-centric strategy,
– stringent, IT-backed business processes,
– transparent, KPI-based monitoring and controls, plus
– strengths-oriented employee development and management.

We enhance our performance with diverse value-added services that include setting up customer lifecycle management, providing demand centres, and actively monitoring social media. We tailor the models for all our services to your specific needs, aimed at achieving the best possible project outcome.

On the technical end, we stand behind current leaders in the field of CRM: Oracle, Salesforce, and Microsoft. We are active in all facets of CRM, underpinned by 12 offices with more than 400 employees and over 800 projects executed successfully worldwide.

Firmenkontakt und Herausgeber der Meldung:

ec4u expert consulting ag
Zur Giesserei 19-27b
76227 Karlsruhe
Telefon: +49 (721) 46476-100
Telefax: +49 (721) 46476-199
http://www.ec4u.com

Ansprechpartner:
Sabine Kirchem
ec4u expert consulting ag
Telefon: +49 (721) 46476-460
Fax: +49 (721) 46476-299
E-Mail: sabine.kirchem@ec4u.de
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